Returns
We will happily exchange items that either (i) were already damaged when you received them, or (ii) were not what you ordered, subject to the following condition.

The items being returned must be either delivered to the shop by hand or sent by registered post at your expense, together with the original receipt.  Items that were custom-made designs or that have been altered may not be returned or exchanged.

Payment

Our website accepts payment by Visa and MasterCard only.  Our order checkout module is on a secure server to protect your credit card information. Charges will be made when the order is ready to ship.

All credit card orders are subject to verification. Please make sure you supply any requested information, and provide us with easy means of getting back to you if need be, so that your order can be processed without unnecessary delays. Never ever send your credit card number through email as it is not a secure form of communication.

Delivery/Shipping
We deliver throughout Europe and also to the US (but not Canada - yet) and offer convenient shipping methods for delivery from Ireland.  During the checkout process, you will have the opportunity to choose between either An Post (the Irish postal service) or TNT (a courier company) and view the actual shipping charge for your order.  You can always go back and change your choice of shipping method in order to recalculate the shipping charge before you submit the order to us.  Orders are processed on a first come first ship basis provided the items are in stock. You will be notified of any delay by email.  Please note that TNT cannot deliver to P.O. Boxes.  For some orders we will be validating shipping and billing information.  Assuming we have no difficulty validating, orders will be shipped in two to three business days.

We are located in Dublin, Ireland. We are required by law to collect VAT from European residents or for purchases delivered to addresses in Europe.  VAT will be added to your order total.  For international orders, it is the customer’s responsibility to pay any import duties or taxes that might be applied by your country.

Photographs

Products images featured on this website are intended to represent the general design and appearance of the item.  We try our best to show the true colours of our products, however computer screen resolutions and colour settings play a major part in how product colours are displayed.